![]() So, how are you to keep yourself and your team positive while managing the negative attitudes of employees like Hayley? And, how can you create a culture that fosters accountability for personal attitudes and behavior? 5 Simple Ways to Refocus Negative Team Members A study published in 2012 showed that employees felt emotionally drained after experiencing or witnessing sour interactions between co-workers, versus pleasant and positive ones. ![]() Her manager is aware of this but is unsure of how to change it.Įmployees like Hayley impact other team members’ energy levels and motivation. People are growing tired of her constant negative rhetoric. Haley’s grumpy attitude drags other team members down. She rationalizes her complaints by stating that other co-workers have fewer projects than her and that their deadlines are more generous. She blames her boss for an excessive workload and impossible deadlines. She perpetually engages in office gossip and complains that employees in other departments are slowing down the effectiveness of her work. Research shows that employees feel emotionally drained after experiencing or witnessing sour interactions between co-workers. During meetings she frowns, keeps her arms crossed, and focuses on problems instead of solutions. When her team members get in she doesn’t bother to say hello or good morning. Haley starts work at 7 am in a dark cubicle. The more open, positive, enthusiastic and accountable you are as a leader, you can provide the conditions for that same attitude to permeate the workplace. But you can influence how they respond, and offer up mindful solutions and tools so they are more prepared in the future to respond differently. Obviously, as a leader you cannot control how an employee perceives or interprets communication and events. In an article published in the The Journal of Organizational Development, researchers determined three major internal events that feed negative emotions in the office:Ģ) perceptions of inadequate treatment by the employerģ) perceptions of inadequate working conditions ![]() In order to learn how to influence an employee’s negative outlook, it is important to first understand its origins. A mindset increasingly prevalent in today’s workplace that infects other team members’ motivation and drive is a negative attitude.
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